FAQs

1. How can I make a reservation?

Reservations can be made directly through our website, Hotel Accommodation in Accra, Ghana | Hotel Reservation in Accra, Ghana, via email at Reservations@thepelicanhotel.com, or by contacting our reservations team at +233 (0)50 308 0000. Direct bookings enjoy the best available rates.

2. What payment methods are accepted?

We accept major credit and debit cards, mobile money, and bank transfers. Payment terms may vary for corporate or group bookings.

3. Can I modify or cancel my booking?

Yes, bookings can be modified or cancelled in line with the cancellation policy associated with your rate plan. Please refer to your confirmation email for details.

1. Do the rooms have Wi-Fi?

Yes, complimentary high-speed Wi-Fi is available throughout the hotel and in all guest rooms.

2. Are airport transfers available?

Yes, complimentary airport shuttle transfers are available for our guests. Private airport transfers can also be arranged upon request at an additional cost. Kindly contact our team in advance to make the necessary arrangements.

3. Does the hotel offer laundry services?

Yes, laundry and dry-cleaning services are available for in-house guests.

1. What dining options are available at the hotel?

The Pelican Hotel features multiple dining and bar outlets offering a curated selection of local and international cuisine, signature cocktails, and relaxed social spaces.

2. Do I need a reservation to dine at the restaurants?

While walk-ins are welcome, reservations are recommended, especially during peak periods and special events. Kindly contact our food and beverage team on phone at +233 (0)50 309 1539 or via email at fnbpelican@thepelicanhotel.com for your reservations and enquiries.

1. Does the hotel offer meeting or event spaces?

Yes, The Pelican Hotel offers versatile meeting and event spaces suitable for corporate meetings, private dinners, celebrations, and social events.

2. How can I inquire about hosting an event?

Kindly contact our events team via email at Sales@thepelicanhotel.onmicrosoft.com for customized packages and availability.

1. Is the hotel family-friendly?

Yes, families are welcome. Certain amenities and services may be available upon request.

2. Is smoking allowed in the hotel?

The Pelican Hotel is a non-smoking property. Designated smoking areas are available.

3. Are pets allowed?

Pets are not permitted, except for certified service animals.